Who says we are bad people? The impact of criticism source and attributional content on responses to group-based criticism

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We investigated the interplay between the source of criticism and the attributional content of their message on behavioral responses to group-based criticism. Studies 1 and 2 revealed that outgroup critics were more effective when their criticism included internal attributions (to the ingroup's character) rather than external attributions (the ingroup's circumstances), whereas there was no effect of attributional content for ingroup critics (a significant Source × Content interaction). Study 3 explored the role of audiences in responses to outgroup criticism. The results indicated that the positive effects of internal versus external attributions were only evident when an outgroup audience was witness to participants' responses. Furthermore, these effects were mediated through concerns about the ingroup's image. Together, these patterns suggest that responses to criticism depend not just on the identity of the critic but also on what the critic says and who is watching. People may be surprisingly responsive to outgroup criticism-particularly when inaction might lead others to perceive them as "bad people."

Original languageEnglish
JournalPersonality and Social Psychology Bulletin
Volume36
Issue number4
Pages (from-to)524-536
Number of pages13
ISSN0146-1672
DOIs
Publication statusPublished - 1 Apr 2010
Externally publishedYes

    Research areas

  • Attributions for failure, Environmental behavior, Group image concern, Group-based criticism, Intergroup sensitivity effect

ID: 214452507